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Intelenet Global Services- job offer

 

Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing cost effective solutions to global organizations. Our Value driven Culture ensures a work environment that is open, transparent and encourages excellence at work.

Due to the growth of our Intelenet European Services Center in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry. Currently we are looking for candidates for the position of:

Customer Service Executive - French speaker

Customer Service Executive with French language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

 

We expect:

•    Excellent written and oral skills of French language.
•    Proficiency in more than one of the above mentioned languages will be an added advantage.
•    Very good command of English language.
•    Exquisite customer care and courteous attitude.
•    Confident, flexible and result oriented.
•    Positive, enthusiastic and proactive.
•    Interpersonal and team building skills.

 

We offer:

•    Full-time or part-time employment contract.
•    Great development opportunities in a brand new organization which is growing at a very fast pace.
•    Working in an international and multicultural environment.
•    Pleasant working atmosphere, within a value driven culture.
•    Attractive employment conditions

 

Please apply to:

 

 

Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process"