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BPO Compan - oferta pracy

 

Our Client is a leading global third party BPO Company that delivers Business Process Outsourcing services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Constantly focuses on providing effective solutions to global organizations and consistently maintaining superior service levels. Due to the company growth in Cracow we are looking for multilingual, motivated individuals for a position of Customer Service Executive.

Customer Service Executive Dutch

Nr ref: 2994/CD
Email address: 2994@praca.testhr.pl
Work location: Krakow

Responsibilities:

* handling inbound calls and chat requests from customers using tourism portal *  qualify and interpret customer need and provide customer satisfaction by helping resolve customer issues  * the highest levels of customer care and prompt issue resolution *compliance and adherence to procedures * tourism software operation 

Expectations:

* excellent written and oral skills of Dutch * very good command of English language * excellent customer care * confident, flexible and result oriented * positive, enthusiastic and proactive * interpersonal and team building skills * experience in the travel industry will be an advantage

We offer:

* great development opportunities in a brand new organization which is growing at a very fast pace * working in an international and multicultural environment * pleasant working atmosphere, within a value driven culture * attractive employment conditions