Biuro Karier

HSBC Service Delivery (Polska) Sp. z o.o. - Business Analyst – KYC

 

HSBC Service Delivery (Polska) Sp. z o.o. is a member of the HSBC Group, one of the largest banking and financial services organizations in the world. Together with wide range of branches all over the world HSBC provides a comprehensive range of financial services to around 100 million customers. We are looking for candidates for the position of:

Business Analyst – KYC
Ref No: BA/KYC/05
Location: Zabierzów - Kraków


Client On-Boarding and Account Maintenance (COBAM) Team’s objective is to provide customer groups with a single, global on-boarding and account maintenance service to deliver high-quality client service, robust client diligence, process excellence and standardization across each on-boarding function from one integrated global team.

KYC (Know Your Customer) function of COBAM is responsible for providing centralized KYC production, validation of clients in support of both client on-boarding and periodic maintenance of client information.

Main Duties:

•    Obtain and update client documentation - in cooperation with  Relationship Managers/ Client Liaison Group,
•    Source & update accurate and relevant client data from the system and/or other information providers,
•    Produce customers profile to the highest quality standard and in line with HSBC policies and   procedures,
•    Follow up on client profiles and ensure that all levels of signoff are in line with regulations,
•    Take complete ownership of any profiles/tasks that have been assigned until stage of completion,
•    Accurately update management information on daily basis to reflect the latest status,
•    Understand and comply with all relevant policies and procedures with appreciation of legal regulations,
•    Maintain a high level of accuracy within tight deadlines and achieved monthly targets,
•    Actively take part in cross training to provide intra team resource cover.

Requirements:

•    Experience in customer service / back office activities,
•    Flexibility to work in shifts,
•    Analytical skills with the ability to multi-task,
•    Fluency in English,
•    Excellent communication skills,
•    Computer literacy (MS Office),
•    University degree - preferred in economics, banking, business area,
•    Willingness and ability to learn,
•    Ability to work under time pressure.

We offer:

•    Interesting career path in an international organization,
•    Challenging job in young, dynamic team,
•    Additional social benefits package.

To apply for this position please send your curriculum vitae and a cover letter in English up to 20.05.2011, including reference number (BA/KYC/05), using email:

 

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data. in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.