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Biuro Karier

PRACA - Intelenet Global Services - TRAVEL AGENT – DUTCH SPEAKER

2012-01-02

 

Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level. Our Value driven Culture ensures a work environment that is open, transparent and encourages excellence at work.  Intelenet in May 2011 became a part of the 100,000 strong Serco family across the globe and this presents us with tremendous prospects as we chart our new journey together.

Due to the growth of our Intelenet European Services Center in Kraków, we have new job opportunities for you. Currently we are looking for candidates for the position of:

TRAVEL AGENT – DUTCH SPEAKER

Ref. no: TA/NL/12232011
Kraków
full-time

Customer Service Executive with Dutch language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:

  •  Excellent written and oral skills of Dutch.
  •  Very good command of English language.
  •  Exquisite customer care and courteous attitude.
  •  Confident, flexible and result oriented.
  •  Positive, enthusiastic and proactive.
  •  Interpersonal and team building skills.


We offer:

  •  Full-time employment contract.
  •  Great development opportunities in a brand new organization which is growing at a very fast pace.
  •  Working in an international and multicultural environment.
  •  Pleasant working atmosphere, within a value driven culture.
  •  Attractive employment conditions.


Please apply to: ApplyJob@intelenetglobal.com


Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process".

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Kontakt

Wyższa Szkoła Europejska
im. ks. Józefa Tischnera
ul. Westerplatte 11, 31-033 Kraków
Polska
tel.: (12) 683 24 00
e-mail: